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#fff}.clonify-unread-dot.clonify-on{display:block}.clonify-root.clonify-mode-fullpage .clonify-unread-dot{display:none}@media (max-width:480px){.clonify-unread-dot{bottom:55px;right:17px}}.clonify-panel{color:#0a0a0a;z-index:2147483646;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;scrollbar-color:#d4d4d8 transparent;background:#fff;border-radius:20px;flex-direction:column;width:400px;max-width:calc(100vw - 32px);height:600px;max-height:calc(100vh - 120px);font-size:14px;transition:width .22s,height .22s,right .22s,bottom .22s,border-radius .22s;display:flex;position:fixed;bottom:96px;right:24px;overflow:hidden;box-shadow:0 20px 50px #00000038,0 4px 12px #00000014}.clonify-panel.clonify-hidden{display:none}.clonify-panel.clonify-expanded{border-radius:20px;width:90vw;max-width:1100px;height:90vh;max-height:900px;bottom:5vh;right:5vw}.clonify-header{border-bottom:1px solid #ececec;flex-shrink:0;align-items:center;gap:12px;padding:14px 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.12s;display:none}.clonify-bagPill:hover{background:#ececec}.clonify-bagPill.clonify-on{display:block}.clonify-avatarWrap{flex-shrink:0;position:relative}.clonify-avatar{color:#888;background:#f1f1f1;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;display:flex;overflow:hidden}.clonify-avatar img{object-fit:cover;width:100%;height:100%}.clonify-avatarDot{background:#22c55e;border:2px solid #fff;border-radius:50%;width:11px;height:11px;position:absolute;bottom:0;right:0}.clonify-headerText{flex-direction:column;flex:1;min-width:0;display:flex}.clonify-name{color:#0a0a0a;white-space:nowrap;text-overflow:ellipsis;font-size:15px;font-weight:700;line-height:1.25;overflow:hidden}.clonify-context{color:#737373;white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12px;line-height:1.3;overflow:hidden}.clonify-actions{flex-shrink:0;align-items:center;gap:2px;margin-left:auto;display:flex}.clonify-iconBtn{cursor:pointer;color:#737373;background:0 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img{object-fit:cover;width:100%;height:100%;display:block}.clonify-emptyName{color:#0a0a0a;font-size:17px;font-weight:700;line-height:1.2}.clonify-emptyContext{color:#737373;max-width:34ch;font-size:13px;line-height:1.45}.clonify-suggestions{flex-direction:column;gap:6px;width:100%;max-width:360px;margin-top:8px;display:flex}.clonify-chip{text-align:left;color:#0a0a0a;cursor:pointer;background:#fff;border:1px solid #e4e4e7;border-radius:14px;width:100%;padding:10px 14px;font-family:inherit;font-size:13px;line-height:1.35;transition:background .15s,border-color .15s;display:block}.clonify-chip:hover{background:#fafafa;border-color:#d4d4d8}.clonify-chip:active{background:#f4f4f5}.clonify-msg{white-space:pre-wrap;word-break:break-word;border-radius:14px;max-width:80%;padding:10px 13px;font-size:14px;line-height:1.45}.clonify-msg.user{color:#fff;background:#0a0a0a;border-bottom-right-radius:4px;align-self:flex-end}.clonify-msg.assistant{color:#0a0a0a;background:#fff;border:1px solid #eee;border-bottom-left-radius:4px;align-self:flex-start}.clonify-msg.error{color:#c33;background:#fff5f5;border:1px solid #fbb;align-self:flex-start}.clonify-gate{background:#fff;border:1px solid #eee;border-radius:14px;flex-direction:column;align-self:stretch;gap:8px;margin:4px 0;padding:16px;display:flex}.clonify-gate-title{color:#0a0a0a;font-size:14px;font-weight:600}.clonify-gate-hint{color:#666;font-size:13px;line-height:1.4}.clonify-gate-msg{color:#0a0a0a;font-size:14px;line-height:1.45}.clonify-gate-input{box-sizing:border-box;color:#0a0a0a;background:#fff;border:1px solid #ddd;border-radius:10px;outline:none;width:100%;padding:10px 12px;font-size:14px}.clonify-gate-input:focus{border-color:#0a0a0a}.clonify-gate-err{color:#c33;min-height:0;font-size:12px}.clonify-gate-err:empty{display:none}.clonify-gate-btn{text-align:center;color:#fff;cursor:pointer;background:#0a0a0a;border:none;border-radius:10px;padding:10px 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svg{color:#15803d;flex:none;width:15px;height:15px;display:block}.clonify-operator-by{color:#166534;font-size:12px;font-weight:600}.clonify-operator-badge{letter-spacing:.04em;color:#fff;background:#16a34a;border-radius:5px;padding:1px 6px;font-size:9px;font-weight:700}.clonify-operator-sub{color:#15803d;margin-bottom:5px;font-size:11px}.clonify-operator-body{white-space:pre-wrap;word-break:break-word;font-size:14px;line-height:1.45}.clonify-feedbackRow{color:#9ca3af;align-items:center;gap:6px;padding:2px;display:flex}.clonify-thumb{cursor:pointer;width:24px;height:24px;color:inherit;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;padding:0;transition:background .12s,color .12s;display:inline-flex}.clonify-thumb:hover{color:#525252;background:#f4f4f5}.clonify-thumb.active.up{color:#16a34a;background:#16a34a1a}.clonify-thumb.active.down{color:#dc2626;background:#dc26261a}.clonify-thumb svg{width:13px;height:13px;display:block}.clonify-fbDot{color:inherit;margin:0 1px;font-size:11px}.clonify-askCreator{color:inherit;cursor:pointer;background:0 0;border:none;align-items:center;gap:4px;padding:2px 0;font-family:inherit;font-size:11px;transition:color .15s;display:inline-flex}.clonify-askCreator:hover{color:#525252}.clonify-askCreator:disabled{opacity:.6;cursor:default}.clonify-askCreator svg{width:11px;height:11px;display:block}.clonify-askCreatorSent{color:#737373;align-items:center;gap:3px;padding:2px 0;font-size:11px;display:inline-flex}.clonify-askCreatorSent svg{color:#16a34a;width:11px;height:11px;display:block}.clonify-fbModal{z-index:10;background:#0a0a0a73;justify-content:center;align-items:flex-end;padding:20px;display:flex;position:absolute;inset:0}.clonify-fbModalCard{background:#fff;border-radius:14px;flex-direction:column;gap:12px;width:100%;max-width:380px;padding:18px;display:flex;box-shadow:0 12px 40px #0000002e}.clonify-fbModalTitle{color:#0a0a0a;font-size:14px;font-weight:600}.clonify-fbModalHint{color:#737373;font-size:12px;line-height:1.45}.clonify-fbModalTextarea{color:#0a0a0a;resize:vertical;border:1px solid #e4e4e7;border-radius:10px;outline:none;width:100%;min-height:80px;padding:10px;font-family:inherit;font-size:13px;line-height:1.4}.clonify-fbModalTextarea:focus{border-color:#0a0a0a}.clonify-fbModalActions{justify-content:flex-end;gap:8px;display:flex}.clonify-fbModalBtn{cursor:pointer;border:1px solid #0000;border-radius:10px;padding:8px 14px;font-family:inherit;font-size:13px;font-weight:500;transition:background .12s,border-color .12s}.clonify-fbModalBtn.secondary{color:#525252;background:#fff;border-color:#e4e4e7}.clonify-fbModalBtn.secondary:hover{background:#fafafa;border-color:#d4d4d8}.clonify-fbModalBtn.primary{color:#fff;background:#0a0a0a}.clonify-fbModalBtn.primary:hover{background:#262626}.clonify-fbModalBtn:disabled{opacity:.55;cursor:default}.clonify-fbToast{color:#fff;z-index:20;pointer-events:none;background:#0a0a0a;border-radius:999px;padding:8px 14px;font-size:12px;animation:2.6s forwards clonifyToast;position:absolute;bottom:80px;left:50%;transform:translate(-50%);box-shadow:0 6px 20px #0003}.clonify-escalate{margin-top:6px}.clonify-escalate-btn{color:#0a0a0a;cursor:pointer;background:#fafafa;border:1px solid #e4e4e7;border-radius:999px;align-items:center;gap:6px;padding:6px 12px;font-family:inherit;font-size:12px;font-weight:500;transition:border-color .15s,color .15s;display:inline-flex}.clonify-escalate-btn:hover{border-color:#0a0a0a}.clonify-escalate-form{background:#fafafa;border:1px solid #e4e4e7;border-radius:14px;flex-direction:column;gap:6px;max-width:360px;padding:10px 12px;display:flex}.clonify-escalate-label{color:#737373;font-size:11px;line-height:1.4}.clonify-escalate-input,.clonify-escalate-textarea{color:#0a0a0a;box-sizing:border-box;background:#fff;border:1px solid #e4e4e7;border-radius:8px;outline:none;width:100%;padding:8px 10px;font-family:inherit;font-size:13px}.clonify-escalate-input:focus,.clonify-escalate-textarea:focus{border-color:#0a0a0a}.clonify-escalate-textarea{resize:none;line-height:1.4}.clonify-escalate-error{color:#dc2626;margin:0;font-size:11px}.clonify-escalate-actions{justify-content:flex-end;gap:6px;display:flex}.clonify-escalate-cancel,.clonify-escalate-send{cursor:pointer;border-radius:999px;padding:5px 12px;font-family:inherit;font-size:12px}.clonify-escalate-cancel{color:#737373;background:0 0;border:none}.clonify-escalate-cancel:hover{color:#0a0a0a}.clonify-escalate-send{color:#fff;background:#0a0a0a;border:1px solid #0a0a0a}.clonify-escalate-send:hover{background:#262626}.clonify-escalate-send:disabled,.clonify-escalate-cancel:disabled{opacity:.55;cursor:default}.clonify-escalate-sent{color:#166534;background:#f0fdf4;border:1px solid #bbf7d0;border-radius:999px;align-items:center;gap:6px;padding:6px 12px;font-size:12px;display:inline-flex}@keyframes clonifyLivePulse{0%,to{opacity:1}50%{opacity:.35}}.clonify-live-queue{background:#fafafa;border:1px solid #e4e4e7;border-radius:14px;flex-direction:column;gap:8px;max-width:360px;margin-top:8px;padding:14px 16px;display:flex}.clonify-live-queue-head{align-items:center;gap:8px;display:flex}.clonify-live-dot{background:#22c55e;border-radius:999px;flex:none;width:9px;height:9px;animation:1.4s ease-in-out infinite clonifyLivePulse}.clonify-live-queue-title{color:#0a0a0a;font-size:14px;font-weight:600}.clonify-live-queue-pos{color:#3f3f46;margin:0;font-size:13px}.clonify-live-queue-hint{color:#737373;margin:0;font-size:12px;line-height:1.45}.clonify-live-leave-link{color:#737373;cursor:pointer;background:0 0;border:none;align-self:flex-start;padding:2px 0;font-family:inherit;font-size:12px;text-decoration:underline}.clonify-live-leave-link:hover{color:#0a0a0a}.clonify-live-system{color:#737373;align-items:center;gap:8px;margin:10px 4px;font-size:12px;display:flex}.clonify-live-system:before,.clonify-live-system:after{content:"";background:#e4e4e7;flex:1;height:1px}.clonify-live-system-txt{white-space:nowrap}.clonify-agent-turn{align-items:flex-start;gap:8px;margin-top:8px;display:flex}.clonify-agent-avatar{color:#fff;background:#0a0a0a;border-radius:999px;flex:none;justify-content:center;align-items:center;width:30px;height:30px;font-size:12px;font-weight:600;display:flex;position:relative;box-shadow:0 0 0 2px #22c55e}.clonify-agent-avatar-dot{background:#22c55e;border-radius:999px;width:9px;height:9px;position:absolute;bottom:-1px;right:-1px;box-shadow:0 0 0 2px #fff}.clonify-agent-col{flex-direction:column;gap:2px;min-width:0;display:flex}.clonify-agent-name{color:#16a34a;font-size:11px;font-weight:600}.clonify-msg.agent{color:#0a0a0a;background:#fff;border:1px solid #e4e4e7;align-self:flex-start}.clonify-live-end{color:#737373;cursor:pointer;background:0 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